Privacy Policy
How Cloomi VoucherCoin protects and manages your information
At Cloomi VoucherCoin, we value your privacy and are committed to safeguarding the personal information you share with us. This privacy policy outlines how Cloomi VoucherCoin collects, uses, shares, and protects data when you use our WhatsApp chatbot platform.
Information We Collect
We collect two types of information:
1.1 Personal Information
When you interact with the Cloomi VoucherCoin chatbot, we may collect:
- Business Name
- Contact information (phone number, email)
- Location
1.2 Usage Information
This includes:
- Your interactions with the Cloomi VoucherCoin chatbot (messages, queries, preferences)
- Device information (device type, browser type, etc.)
How We Use Your Information
We use the information collected to:
- Facilitate generation of vouchers
- Facilitate p2p transfer of vouchers
- Facilitate payment with vouchers
- Communicate with users and providers regarding services and updates
- Improve the chatbot's functionality through analytics
Sharing of Information
Cloomi only shares your personal data with:
- Brands that create & sell vouchers
- Authorized third-party service providers who assist in maintaining and improving the Cloomi platform
We do not sell, rent, or lease your personal information to third parties.
Data Security
We are committed to protecting your personal data. Cloomi employs industry-standard security measures, including encryption, to protect your information from unauthorized access, disclosure, or misuse.
"We encrypt sensitive information like your location to ensure it remains secure."
Data Retention
Cloomi VoucherCoin retains personal information only as long as necessary to fulfill the services you request or comply with legal obligations. You may request the deletion of your personal data at any time.
"Your personal information is stored securely and only for as long as required to provide you with effective services."
Your Rights
As a user or provider, you have the right to:
- Access the personal data Cloomi VoucherCoin holds about you
- Correct any inaccuracies in your personal data
- Request deletion of your data
- Restrict the processing of your personal data
"You can request the deletion of your stored data by contacting us at info@cloomi.com."
Children's Privacy
Cloomi VoucherCoin's services are not intended for children under 13. We do not knowingly collect personal data from anyone under this age.
Third-Party Links
Cloomi may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be communicated via the Cloomi platform.
Contact Us
For any inquiries regarding this Privacy Policy or your personal data, please contact us at:
Have Questions About Your Privacy?
We're here to help address any concerns you might have about your data and privacy.
Contact Us on WhatsApp